I wanted to take some time to write you a letter about how fantastic our experience was with Lauren Ponder on the recent purchase of a new home and listing of our current home.

In showing us homes, Lauren was honest, open to our feedback and organized and the second time that we went out with her we found the home that we fell in love with! Lauren listened to what we were looking forward and was able to pinpoint the right area and communities for us to focus on. Also, Lauren was helpful in reviewing the contract and terms, negotiating our price and setting up all of the appointments from the surveyor to the home inspection. She always responded promptly to my many texts, emails and calls with random questions that I would come up with almost daily. In the end, she made us feel as though we were her only customers, and the process was so easy and stress free. Closing truly was a breeze!!

In addition, we used Lauren to put our current home on the market. The brochures that she provided looked amazing and professional and the marketing that Helen Adams did for our home was beyond our expectations. We had a tremendous response and had 17 showings within 2 weeks of our home being on the market. We did find a renter within that timeframe as we had it up for sale or for rent. Lauren was able to provide me the rental agreement, what I needed to set up as a landlord and again helped with the many questions that we had.

Lauren’s customer service, knowledge about real estate and her easy approach to everything made her so easy and fun to work with. I would highly recommend her and Helen Adams to anyone I know who was looking to buy or sell a home. I truly believe that the seller’s at closing were even jealous we had such an amazing realtor!!

Thanks again to Lauren for all of her hard work!!

Best Regards,

Stefanie and Jonathon Kysor

Lauren Ponder
About Lauren Ponder