January 13, 2010
For six years running, Helen Adams agent, Lynda Dobbins, has received Charlotte Magazine’s “Five Star Customer
Satisfaction Award” for providing exceptional real estate service.
Over 17,000 Charlotte area homebuyers were surveyed to judge their real estate agent’s market expertise, technical skills and knowledge. Homebuyers were asked to evaluate their agent based on nine criteria: customer service, communication, finding the right home, integrity, negotiation skills, marketing of the home, market knowledge, closing preparation and overall satisfaction.
Before selecting the winners of this year’s Five Star awards, the candidates were also reviewed by a blue-ribbon panel of industry experts including professional and trade association officers, real estate company owners and executives in housing-related businesses.
The resulting Five Star winners, like Lynda Dobbins, are an elite group, representing less than 4 percent of licensed agents in the Charlotte area. Only 532 top-scoring real estate agents made this year’s list.
Join us in congratulating Lynda for this outstanding achievement.



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