Melissa Brown

As an introduction, my name is Jerry Rudolph and I recently moved to the Charlotte area from New Jersey. Melissa Brown was my agent when I purchased my home in Fort Mill, SC (7001 Roxburgh) and I would like to tell you about my experience with her.  

It started when my wife had read some good things about Melissa and asked her to show us some homes when we first visited Charlotte back in October.  We were only in town for a weekend and spent almost an entire day with Melissa looking at homes. Despite the great interaction my wife and I had with Melissa over the phone and through email prior to meeting her, I was extremely guarded that day because of some terrible experiences I had with real estate agents in the past.

Many things happened between that first meeting and my eventual purchase, including me backing out of a contract due to some inspection concerns on another home.  Throughout the entire process Melissa was absolutely amazing.  She was always helpful by giving advice when we wanted it, and almost more importantly she was always patient and never pushed my wife and I to do anything we weren’t sure about. My greatest experience with Melissa came during the most stressful point in my purchase.  My mortgage company had some last minute issues supplying the proper documentation and almost delayed my closing.  This might not sound that horrible but when you consider I had long distant movers scheduled and I was leaving the next morning for a business trip, it was a surprise I was not ready for. I was beyond stressed and it was Melissa that was able to keep things moving and kept assuring me that regardless of what happened everything would be ok.  We spent about 7 hours at the closing attorney’s office waiting for the closing documents to arrive.  Melissa went above and beyond and never once made me feel like she didn’t want to be there.

Melissa is a true asset to Helen Adams Realty and I will continue to let everyone know what a wonderful experience I had. I will certainly recommend her to anyone I know that is looking for a home.  If anyone ever requests a reference I would be more than happy for you to give them my email and/or phone number.

I would like to close by thanking you and Helen Adams Realty for employing such a wonderful individual.

Kind Regards,

 Gerard (Jerry) Rudolph

Eric Layne

Nancy and I need to let you know what an asset Eric is to Helen Adams.

Eric made us feel more like family than clients. We think that is a rare quality in a real estate agent. And he really earned his pay. He put in so many hours showing us properties. We were a tough sell, but his patients paid off for both us and Helen Adams. We got the house we wanted, at the price we wanted.

You can rest assured that Helen Adams Realty is much the better for having Eric Layne.

Nancy & Richard Hickey

Kim Walton

My experience with Kim Walton (and Helen Adams Realty) has been a positive one.  Kim’s professionalism and dedication to exceptional client service not only exceeded my expectations, but impressed me so much that I have shared details of the experience with my own business colleagues.  

There are many great things to say about my experience, but a few things that have impressed me the most are how Kim is:
- extremely knowledgeable and savvy about the Charlotte market and community
- incredibly helpful and responsive
- highly productive and really leverages the client’s time
- detail oriented (no inch of the home goes unexamined, no request is ever dropped)
- consistently goes above and beyond to make things more convenient and easy for the client
- patient in finding the right home at the right price
- sincerely focused on the client’s needs and best interest (versus just making a deal)

In my own recent purchase, Kim smoothly navigated through many elements of a complex transaction that could have easily been completely derailed or significantly delayed.  Her interpersonal skills, sense of humor, and persistence kept “the other side” engaged and on track through a difficult and tense process.  Even more impressively, the close was absolutely flawless.

Most people probably rate buying and selling real estate as one of their more stressful or less pleasant experiences, but you can count on Kim to provide as worry-free and enjoyable an experience as possible.  When you work with Kim, you not only know that you have a great agent representing your interests, but you feel that you have a good friend in your corner.

I am truly thankful to have Kim as my agent (and friend).  I have great confidence and trust in her knowledge and her integrity, and recommend her without reservation.  I am very happy with my new home, but should I ever need to sell/buy again, I know I will “call Kim Walton”.  

Tina J

Charmaine Kolander

I would very much like to say that Charmaine did a great job for us.  She was very hardworking, thorough, and above all very patient with us given all of our needs.  She was always ready and willing to go out and look at houses on a moments notice.  She also kept herself well versed on new houses coming onto the market that were potential homes for our family. She was also well versed with respect to the pluses and minuses of houses already on the market.  I would highly recommend Charmaine to anyone.