My wife Karen and I received your letter stating you would appreciate feedback on our recent experience with Helen Adams Realty and specifically Dot Munson who was our selling agent.

Dot_Gerringer-Munson

Dot was the Realtor who helped us buy our home when we moved to Charlotte in 2003. Based on that experience we never hesitated on who we would ask to list our house when it came time to move again. Our story was a tough one as my job caused our family to relocate from Charlotte, NC to Orange County, CA between Christmas and New Years. We had to list our house in a hurry and considering the market activity let’s just say we hoping for the best but preparing for the worst. Dot was extremely helpful in getting us to understand what the “market price” for our home would be and what the listing price should be. Once we left the state of NC all of the correspondence was either over the phone or by e-mail. Needless to say this was very difficult on both Dot and us. However, Dot and her team made this process a wonderful experience. Our buyers were not easy to deal with as they wanted upgrades and special conditions; as does everyone in this market. Dot had to make several trips to tile stores and help us with the selection from 2,800 miles away. Dot went above and beyond to help us navigate through this stressful process and ultimately was able to sell our house within five (5) months of listing and above all was able to provide a pleasant experience for the buyer and the seller. That is tough to do these days. We have told Dot numerous times that we couldn’t have asked for a better Realtor and could not have done this without her. We would highly recommend Dot to anyone.

I only wish she could get her license in CA to help us out here when we are ready to buy. You made a wonderful choice in adding Dot to the Helen Adams team.

Best Regards,

Gregory Claffey
Vice President of Sales

To Whom It May Concern,

Kat Miller

I am writing you to inform you of the superb experience that my wife and I had with Kat Miller.  She is so much more than a Realtor.  Kat is a very special person and she is definitely an asset to your company.  She didn’t only help my wife and I find the perfect house to call our first home, she taught us everything that we needed to know about buying a home.  She never tried to sell us a house by “talking it up”.  She listened to what we wanted and if she saw that we weren’t impressed with a house from the moment we walked in she said “there is no reason to look any further, let’s move on to the next one.  I never felt at anytime that we were being pushed into anything with her.  Kat showed us at least twenty homes if not more and I’m sure she would have shown us a hundred if it took that many to find the perfect home.  Overall I just wanted to say that Kat Miller has made our dreams come true.  I truly hope that when it is time for my wife and I to buy another home that Kat Miller is still a Realtor because we will definitely seek out her services.  Please commend Kat on being such a great Realtor and amazing person.  Thanks for your time.

Trey & Geneva Hembree