Molly Collins
I just wanted to reach out to you and let you know what a great asset Molly Collins is to your company. I recently purchased my first house in December of 2011 and Molly was nothing short of awesome throughout the whole process. Like most people purchasing their first house, I was skeptical and even nervous about taking the big plunge but Molly alleviated everyone of those fears. She was not only professional and extremely knowledgeable about the whole process, but she had a calming, personable demeanor that was able to put my mind at rest whenever there were concerns. I can’t tell you how many times she went out of her way to set up appointments on my behalf (i.e. inspections, glass repair, etc.). All in all, Molly was a pleasure to work with and I couldn’t be happier with my purchase. I tell everyone I know who’s even remotely thinking of purchasing to at least give her a call. In fact, I recently told one of my good friends about her and she is now working with Molly, and they actually just put an offer on their first house. She also couldn’t be happier with her decision to work with Molly.
Working with Molly, I’m sure you can attest to everything that I’ve said in this letter. Too many times, people write letters or call companies to complain, but rarely do they take the time to point out great customer interactions. Well this was definitely on of those times. The kind of people a company hires speaks volume about the company itself, and Helen Adams has a winner in Molly. So thank you for having such great people work for you. You have earned a loyal customer, and I will continue to share your name with anyone I know who’s in the market.
Sincerely,
Mike Mooneyham
I would very much like to say that Charmaine did a great job for us. She was very hardworking, thorough, and above all very patient with us given all of our needs. She was always ready and willing to go out and look at houses on a moments notice. She also kept herself well versed on new houses coming onto the market that were potential homes for our family. She was also well versed with respect to the pluses and minuses of houses already on the market. I would highly recommend Charmaine to anyone.